Questão 1528045

• Banca: CESGRANRIO
• Órgão: CMB
• Ano: 2012
• Provas: CESGRANRIO - 2012 - Casa da Moeda - Analista - Gestão em TI
• Disciplina: Governança de TI
• Assuntos: ITIL

Qual organização deu início ao desenvolvimento do ITIL?

• A. Software Engineering Institute (SEI)
• B. International Organization for Standardization (ISO)
• C. Central Computer and Telecommunications Agency (CCTA)
• D. Information Systems Audit and Control Association (ISACA)
• E. American National Standards Institute (ANSI)

Gabarito: C

Comentários

• Desenvolvida pela CCTA (Central Computing and Telecommunications Agency).

  Atualmente administrada pelo OGC (Office of Government Commerce).

• Essa questão é idiota. O conhecimento da resposta vai melhorar minhas habilidades profissionais em quê?

• Fabiano Santana, não, mas irá lhe dar um cargo público.
  

• Concordo Fabiano. Custa pensar um pouco mais para elaborar as questões!? Isso aí é preguiça kkk

• Só pra lembrar que o Itil foi definido pelo governo inglês:Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations. It recognized that, without standard practices, government agencies and private sector contracts had started independently creating their own IT management practices.
  
  Depois um outro órgão deles lá assumiu o comando
   

  In April 2001, the CCTA was merged into the OGC, an office of the UK Treasury.[2]

  In 2006, the ITIL Version 2 glossary was published.

  In May 2007, this organization issued ITIL Version 3 (also known as the ITIL Refresh Project) consisting of 26 processes and functions, now grouped into only 5 volumes, arranged around the concept of Service lifecycle structure. ITIL Version 3 is now known as ITIL 2007 Edition.

  In 2009, the OGC officially announced that ITIL Version 2 certification would be withdrawn and launched a major consultation as per how to proceed.[3]

  In July 2011, the 2011 edition of ITIL was published, providing an update to the version published in 2007. The OGC is no longer listed as the owner of ITIL, following the consolidation of OGC into the Cabinet Office.